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Michael Webb 


Click here to learn more about Michael’s award winning book Sales Process Excellence.

How to Generate and Sustain a 25% Increase in Sales Opportunities in 90 Days or Less

Atlanta, Ga. (Jan 30, 2009) — Sales and marketing managers are struggling to bring in more revenue without spending money.

SPC, Inc., a company in Norcross, Ga, is releasing valuable information on how B2B companies can sell more while spending less using kaizen – a management method that generates continuous improvement. Michael Webb, founder of SPC and author of “Sales and Marketing the Six Sigma Way” (Kaplan Publishing, 2006), teams with Brian Carroll, CEO of InTouch and author of “Lead Generation for the Complex Sale” (McGraw Hill, 2006), to illustrate how to permanently increase your company’s ability to generate qualified sales opportunities for your B2B sales team in 90 days or less.

“How to Generate and Sustain a 25% Increase
in Sales Opportunities in 90 Days or Less”
Sales Kaizen Webinar with Brian Carroll
Author of “Lead Generation for the Complex Sale”

The press release can be read here:

Sales Kaizen Permanently Improves Salespeople's Access to Big New Accounts

Atlanta Ga. - After years of research and trials, a Georgia firm is releasing new techniques that help B2B companies generate higher revenue and reduce sales costs. At 3:00pm Eastern time on Thursday, January 8, 2009, Michael Webb, author of "Sales and Marketing the Six Sigma Way," and Jill Konrath, author of "Selling to Big Companies," will hold a webinar titled "How Sales Kaizen Can Permanently Increase Salespeople's Ability to Gain Access to Big New Accounts."


New Guidebook Published for Improving B2B Sales Results in 90 Days or Less Through Kaizen Events

Atlanta, Ga December 14, 2008 - A New Guidebook titled "How to Conduct a Sales Kaizen event to Improve Your Sales Process in a Way Your Customers Will Love" is being released by a company in Norcross, GA. A teleconference introducing the book will be held on Dec 18, 2008 at 3:00 Eastern."


How a Marketing Kaizen Event Can Make Your B2B Website Rock in 90 Days or Less

Atlanta, Ga, November 30, 2008 - Sales Performance Consultants, Inc., (SPC, Inc.) and Venture Marketing, Inc., are jointly releasing new information on how B2B companies can measurably increase lead quality and deal flow in 90 days or less. Register at


Simple and Effective Approach Announced for Improving B2B Sales Processes:

Atlanta, Ga, October 31, 2008 - B2B companies are searching for better ways to find more revenue with fewer resources. A corporation in Atlanta will announce a new way of reaching this objective: The Sales Kaizen Event, based on the Japanese philosophy of continuous improvement. Teleseminar to be held Wed November 5, 2008, 3:00 pm Eastern.


Weak Revenue? The New Fix for Sales and Marketing Problems

Contact:Michael J. WebbCourtney Goethals
Phone:708-383-9309(312) 894-0322

Weak Revenue? The New Fix for Sales and Marketing Problems
Tools from GE, Motorola, and Toyota Now Shaking Up Sales and Marketing

June 30, 2006, Norcross, GA: A radical new management approach is transforming sales and marketing in a huge range of businesses. In his new book "Sales and Marketing the Six Sigma Way" (Kaplan Publishing, August 1, 2006), author Michael J. Webb takes readers into companies like Standard Register, ServiceMaster, Hong Kong Shanghai Bank, Motorola, and others to show how they doubled revenues and cut sales costs by re-thinking how sales is done. The shift these companies demonstrate heralds a new style of scientific sales management.

"It's long overdue," Webb says.  "The quality movement has generated hundreds of millions of dollars in productivity gains and bottom line savings in manufacturing for thousands of companies.  Now, innovative managers trying to get similar results in marketing and sales are beginning to see them."

Initially some executives are skeptical that sales activities have anything in common with manufacturing. "But that's exactly the point," Webb says. "In manufacturing, you produce a physical thing. Improvement requires using different manufacturing methods. In marketing and sales you produce actions on the part of prospects and customers. The key difference is that customers have free will. Yet, there are high quality and low quality customers and better and worse ways of producing them.  In today's market, companies know can no longer just keep trying harder. Improvement requires using different sales and marketing methods."

"Sales and Marketing the Six Sigma Way" (named for the sharpest of the quality improvement tools) documents dozens of cases of companies boosting sales results guided by a structured approach first developed for manufacturing environments. To apply it, a company must define which customers it wants and clarify its value proposition. Then it can align its marketing and selling tactics with the stages of those prospect's buying process."

Webb maintains that even just defining terms for the sales process opens executives' eyes.  "Most companies don't have consistent meanings for terms like 'leads' and 'qualified opportunities,' which is why their attempts to measure things don't work." Managers see new things when they scrutinize sales activities, and the resulting customer actions.  It's a real departure from the usual numbers game of marketing and the cheerleading that often passes for sales management."

Webb points out that quality improvement can be a tough sell to sales.  In Webb's words, "Quality or Six Sigma professionals who geek out on jargon and statistics send salespeople into glazed-eye mode.  The approach must be based on making sales easier, not harder." Which means figuring out how to help marketing and salespeople to get the customer's attention, time, money and ultimately, referrals. Those things can all be measured, and when they are, they can be managed. And that's how to fix sales and marketing problems.

- END -

Michael J. Webb is President of Sales Performance Consultants, Inc., which helps companies such as American Express, 3M, Marriott, and many others to improve their sales processes and results. See and for more information.