Sales and Marketing Manager’s Important Questions
Questions and answers from Sales and Marketing VPs around applying process improvement and Lean to sales and marketing.
Questions and answers from Sales and Marketing VPs around applying process improvement and Lean to sales and marketing.
One of the most valuable characteristics of process excellence is the distinction between what people can control and what they cannot. No improvement is possible without this information. The good news is that the effort spent identifying these factors helps salespeople become more effective and to elevates the performance of the team.
Thanks for your recent question on my website. Several people have asked it. How easy and quickly can I implement some of the key changes to realize sales process improvements in a reasonable short time? The answer looks different if you are in a large account/complex selling environment than if you are in a more […]
A recent visitor asked “How can the salesforce use Lean?” There are lots of possible answers, and the reader left no context for what they might be concerned about. Here are a couple of general thoughts that might be useful: Lean can help sell more stuff! Lean seeks to maximize value to the customer and […]
There are tons of ways to improve productivity in sales and marketing. Here are five improvements that will make a big difference and yet don’t cost a thing.
A sales and marketing manager asks: “Is there a difference between traditional DMAIC, and applying Six Sigma to marketing?” Six Sigma, via DMAIC, is a method for maximizing sales performance and solving business problems. The sales management process and marketing (and servicing) are business functions that many companies have difficulty with. Some businesses try to solve these […]
Lean is about relentlessly increasing productivity. This doesn’t just mean eliminating waste. It also means increasing the value perceived by the customer. Lean thinking begins with what the customer wants, and works backwards from there. Accordingly there are four major differences between a Lean approach to sales and marketing, and traditional approaches you might be familiar with: