PDSA

Plan, Do, Study, Act. This refers to the Deming Management Cycle. It is a means of applying the scientific method to business. It is often referred to as PDCA (Plan, Do, Check, Act). Here I use them interchangeably, though there are some technical differences between them. Deming preferred PDSA.

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Michael Webb

Michael Webb founded Sales Performance Consultants to create a data-driven alternative to the slogans and shallow impact offered by typical sales training, sales consulting, and CRM companies. Michael helped organize and delivered the keynote speeches for the first conferences ever held on applying Six Sigma to marketing and sales. Connect with me on LinkedIn.

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