Companies waste millions in their lead generation campaigns by assuming the goal is generating today’s prospects. They should nurture future prospects too.
Lean thinking doesn’t just apply to manufacturing. A great case study of a business that changed its fortunes by changing the way it sold its product!
Michael Webb surveys sales methodologies to point out the characteristics which work, and why.
How and why to apply voice of customer techniques to your customer‘s journey: to improve sales results.
Would a customer be willing to pay for your sales and marketing efforts? This article describes the importance of this idea, and the link to lean thinking.
Quality science helps isolate what can be controlled from what cannot be controlled. This is a crucial factor if you are to achieve accurate sales forecasts.
Michael answers a reader’s question, "With your experience in sales management, who do you consider to be the best sales training company?"
Michael Webb critiques a well known six sigma training company’s lead generation campaign.