A way of thinking that assumes the presence of a problem is determined by whether or not the department or individual “made their numbers.” This is managing by results only, and promotes a “black box” view of the work.
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Michael Webb founded Sales Performance Consultants to create a data-driven alternative to the slogans and shallow impact offered by typical sales training, sales consulting, and CRM companies. Michael helped organize and delivered the keynote speeches for the first conferences ever held on applying Six Sigma to marketing and sales. Connect with me on LinkedIn.
