General Manager

General Manager Articles

A collection of introductory articles to help you get your team pulling in a direction that reliably grows your business.


Read SPC answers to reader’s questions, and participate in the conversation.

Your Most Important Question

Tell us what is on your mind. We might even write a blog post in response.

How Sales Process Excellence Can Grow Your Business

A whitepaper that illustrates how to get away from the numbers game and the usual fixes trap.

Sales Process Improvement Forum

When you are ready to get serious about process excellence, this membership forum is for you.