A reader asked this question:
- How to successfully transform to a lean culture in our sales organization?
When you start thinking about it, this is a pretty juicy question. An awful lot has already been written “How to successfully transform to a lean culture.” So, first let's get our arms around that.
One of the best ways to do that in my opinion is to learn the story of NUMMI, the famous joint venture between GM and Toyota. NPR’s This American Life program did an excellent story on this several years ago. I like it, because it illustrates so many things at one time: …